What is the refund policy?
We guarantee that if you have any problems with a voucher or a hotel deal you bought from our site we will give you a full refund within 14 days of purchasing the deal, and a full site credit within 30 days of the purchase. We also guarantee you a full BeRightBack site credit through the validity of your voucher if you are unable to use it due to the business shutting down or management changing - a truly risk free purchase offered only on BeRightBack.ca! After the 30 days have passed each request is handled on a case-by-case basis and only credit will be issued, if warranted.
Should a voucher’s redemption window be shorter than 30 days, refunds will be available until the listed expiry date. Refunds will not be provided on expired vouchers.
Refunds on affiliate offers
Offers brought to you by our affiliate partners do not fall under any of BeRightBack's refund policies. Instead, the partner’s policies take full effect. Applicable terms will be provided within the details of the offer.